Terms of Service

Last updated: 16.09.2025

1. Introduction

Welcome to SpeakLouder (“Service”, “we”, “us”, “our”). By accessing or using SpeakLouder, you (“Customer”, “you”, “your”, “Restaurant”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

2. Service Description

SpeakLouder is a SaaS voicebot platform for restaurants. It enables automated voice interactions with restaurant customers and integrates with Square (via OAuth) to help manage orders.

3. Account Registration & Square Integration

• You must register an account to use the Service and provide accurate information.

• Square integration uses OAuth to authorize access to your Square account.

• You are responsible for safeguarding your account credentials and OAuth tokens. Notify us immediately of any unauthorized use.

4. Payments

• SpeakLouder charges $1 per order processed through the Service.

• Payments are handled securely through Stripe.

• Refunds are not guaranteed and are granted only at the discretion of our team upon request by contacting speaklouderpl@gmail.com.

5. Your Responsibilities

You agree to:

• Use SpeakLouder only for lawful purposes and in compliance with all applicable laws and regulations (including consumer protection and data privacy laws).

• Obtain any required consents for recording and processing voice data of your customers.

• Not misuse, copy, reverse engineer, or attempt to gain unauthorized access to the Service.

6. Intellectual Property

All rights, title, and interest in SpeakLouder (software, content, logos, etc.) are owned by us or our licensors. You retain ownership of your data but grant us the rights needed to provide and improve the Service.

7. Privacy & Data Protection

We collect and process certain personal data (including voice recordings, Square order data, and usage logs) as described in our Privacy Policy. By using the Service, you consent to this processing.

8. Service Availability & Disclaimer

The Service is provided “as is” and “as available”. We do not guarantee it will be error-free or uninterrupted. We disclaim all warranties, express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 3 months before the event giving rise to the claim. We are not liable for indirect or consequential damages.

10. Termination

We may suspend or terminate your access if you violate these Terms or for security/legal reasons. You may stop using the Service at any time. On termination, your data may be deleted in line with our data retention policy.

11. Changes to Terms

We may update these Terms from time to time. We will notify you via email or through the Service. Continued use after updates means you accept the new Terms.

12. Governing Law

These Terms are governed by the laws of Poland. Any disputes will be resolved exclusively by the competent courts in Poland.

13. Contact

Questions about these Terms? Contact us at speaklouderpl@gmail.com.